Honest feedback from real customers - averaging 9.89/10.
9.89/10
Verified customer satisfaction
Based on dozens of independent reviews from homeowners across London, Kent and the South East.
8.67/10
ProTile - professional and good standard of work completed
Josh identified the issue - leaking guttering caused by the guttering not being level. The building is Grade 2 listed so repair needed to be quality. Reasonable price quoted and only a small increase due to additional work needed that Josh found while doing the job - consulted us about the extra work before doing it. The standard of the guttering/roof repair is very good. We would contact Josh @ ProTile again for any future roof works - no job is too small and guarantees in place.
Verified · SE3 · 28 March
10/10
Great service, very professional
Great experience with Josh and his colleague in having roof repairs. Extremely professional and tidy, consistently prompt responses and quotes, and helpful advice identifying multiple options of how we could resolve a roof leak at different price points. Josh arranged the scaffolding too so all very straightforward. Photos were provided during the process and all looks very neat. Wouldn't hesitate to contact Josh again.
Verified · BR3 · 15 January
10/10
Roofing repairs
Provided a prompt quote after a fast response to my initial enquiry. Organised scaffolding and carried out the work to a good standard on time and was conscientious throughout.
Response from Pro-Tile
Hi Mark, I'm glad you were happy with the service provided by us. Many thanks. Josh.
Verified · BR7 · 19 August 2025
10/10
Great service from a real professional
Small job to identify source and fix a leaky roof. Josh is very professional. The sill was discovered to be more damaged than we had thought. Josh changed the scope of the work and communicated well with us. It became a quicker and cheaper job and we are glad that Josh didn't just go ahead and do work that was unnecessary.
Response from Pro-Tile
Hi Duncan, Thank you for sharing your positive experience. It was a pleasure to help. Josh.
Verified · BR3 · 06 August 2025
10/10
Replaced guttering / fascia's
Had the guttering & fascia's replaced. Josh was extremely helpful from the first call right up until the job was completed. There were a couple of issues with the roof which Josh explained in simple terms - no tech speak! The hot weather didn't stop them completing on time either. Definitely recommend Josh & the team.
Response from Pro-Tile
Hi Lisa, thank you for the positive review. It was a pleasure working at your property. Josh.
Verified · BR5 · 17 July 2025
10/10
New Flat Roof on kitchen extension
Pro-Tile replaced a flat roof for us. Josh arrived bang on time each day and (in spite of inclement weather) managed to complete the job to a high standard quickly and efficiently while keeping us water tight. Josh and his team were polite, methodical and cleaned up properly. Highly recommend.
Verified · DA16 · 08 June 2022
10/10
Complete roof replacement
Friendly and professional right from first contact. All staff polite and respectful. Kept us up to speed with developments throughout the works. Would strongly recommend.
Verified · BR5 · 10 June 2020
10/10
New Roof
Pro-tile replaced our entire roof this summer and we are extremely pleased with it. Josh is an exceptionally nice guy, very honest and transparent. He kept us fully updated. His team are punctual, efficient and very tidy. I would not hesitate to recommend Josh and his team to anyone.
Verified · BR5 · 12 November 2021
10/10
Chimney Stack removal and tile over
Josh was a pleasure to deal with from the outset and was very clear about the options available. On the day he turned up with his team bang on time and carried out the work efficiently and to a very high standard. The job was cleared and tidied up and everything left in immaculate order.
Verified · BR4 · 10 September 2020
10/10
New flat roof installed
What was originally planned as a straightforward 1 day job ended up taking multiple visits due to weather. Josh and his team came promptly each time, kept me informed, and finished the job with care and attention. Despite the extra work, the quote remained as originally agreed. Very pleased.
Verified · BR6 · 24 June 2020
10/10
Fitted velux windows, tiled roof and lead flashing
Josh and the team done a fantastic job on my extension. The whole process was carried out professionally and with minimum disruption. The roof looks great and has transformed my property. I would highly recommend this company.
Verified · DA14 · 16 June 2019
10/10
Roof repair
Josh and his team were great from start to finish. Clean, tidy, trustworthy and did a great job. Showed us pictures of before and after as we wasn't able to get on the roof ourselves. Would highly recommend and use again.
Verified · BR2 · 01 December 2020
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